employer cover photo
employer logo
employer logo

The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Mar 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Great company culture that supports a brand you can feel great about! The executives are approachable and truly understand the business. The campany does what it says which is rare in todays employment market. Meaning almost all companies have vision and values but few uphold them when there is a choice between doing the right thing and making an extra buck. Here at the Cheesecake Factory - you will become part of an extended family that puts relationships and how we do things ahead of everything else. The culture here is one that supports everyone, while challenging you to always be your best. By the way - if you love food - no one does it better! The care and passion behind our food is amazing! The CEO is hands on most days in the kitchen working with a fantastic culinary team to provide a contemporary amazing menu. This is a great palce to stay for a long time as the company stays true to its history. We have many peopel that have been here for over 20 years and with our global expansion there is a ton of opportunity and growth in the future! Fianlly a paid sabbatical at 5 years is amazing!

Cons

We are very conservative at investing in support roles / administration. While this is a prudent financial decision, we are often asked to do a lot with limited resources. Again - if you like be challenged and stretched - this is great for you. I should also say that when a project is critical to the companies success - it receives the funding required. Also being lean on the support staff limits the opportuntiy for career growth at the Corp Support Center. Many roles are very specailized and this limits the opportunity for cross training and growth.

5.0
Mar 2, 2015

Fun & fulfilling corporate environment!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is very nice and supportive, robust culture, founder is still on-site and involved, incredible number of tenured staff, your voice is heard, snacks and food are out all the time, fun events, restaurant discounts and employee cake sales!

Cons

Low glass ceiling, fear of making the wrong decisions is widespread, only 2 weeks of vacation to start, small incremental raises, no bonus plans for Managers on down.

Viewing 5854 - 5856 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.