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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Sep 17, 2014

Great Company, bad location

Recommend
CEO approval
Business Outlook

Pros

by far the best restaurant company I have worked for. Chris Gordon is also the best GM, and the rest of the management team are not only wonderful, they are just nice human beings. Flexible schedules, time off whenever you need it and they don't act like you owe them a favor for going on a vacation. Im almost out of the restaurant industry and I'm happy I will be leaving with a positive experience,

Cons

LOCATION...Now you would think because you are directly across the street from the convention center that this place is a money pit. it is not. Of course there are times (PAX,Comicon,Wedding show, etc.) when you make awesome money with certain conventions, but this place is a TOTAL TOURIST TRAP with NO AUTOMATIC GRATUITY. that should say it all. keep in mind the Canadian border is also just hours away. 80% Foreign guests with no automatic gratuity is just cruel, especially in a restaurant thats built for large parties. On the other hand, the constant disappointment with our guest was actually my motivation for going back to school, so thank you for that.

3.0
Sep 17, 2014

Great place To Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Paid Vacation, Easy Job, Management,

Cons

Dealing with the people in this area.

2.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Quick money and flexible schedule

Cons

Late hours. kitchen staff is terrible, management does not back up the servers because they are too afraid of guests calling corporate office. Disorganized and poorly ran. Priorities are not in order in terms of well-being of staff.

Viewing 5962 - 5964 of 6,361 Reviews

Glassdoor has 6,511 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.