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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Jun 19, 2014

Pays the bills

Recommend
CEO approval
Business Outlook

Pros

The side work is easy. You know the restaurant is always going to be in business. You usually always make close to a hundred a shift. Most of the people that work there are cool.

Cons

Dealing with people from every country in the World can be very interesting. The tips can be terrible. Way to much turn over in staff. Seems like your just another number. The managers are very moody, depending on the day.

1.0
Jun 17, 2014

An OK place to work at.

Recommend
CEO approval
Business Outlook

Pros

Multi-cultural and promotes team-work, a family like environment - most people are very friendly and helpful. There is room for growth and sometimes individual effort is rewarded.

Cons

Complete negligence of some work groups, little attention is paid to hardworking individuals and they always end up losing them. Long working hours, drama, power-hungry people, just satisfactory salary.

4.0
Jun 16, 2014

Great Part-time job

Recommend
CEO approval
Business Outlook

Pros

Managers are good. Mark, the GM is an awesome dude. They train great leaders. You have a couple micro managers but the manager will work with you if you show up to work do your job and go home. I worked at a CCF in 3 states. Chicago (Michigan Ave.) was my favorite. So many people from all walks of life come through on a regular basis. Rich poor, celebrities common folks, etc. The employees are so diverse. I enjoyed working and learning from them. If you can deal with stress, high performance work, rude customers (every so often) bad tippers (every so often), language barriers and being on your feet for hours. Then do this job. Its still amazing to see this CCF coordinate such a huge crowd and 300 employee staff.

Cons

Turn over is very high. If someone doesn't show up, you have to pick up the slack. If you have a micromanaging manager, its the worst because this is an already stressful environment.

Viewing 6007 - 6009 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.