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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Jun 2, 2014

Work hard, play hard.

Recommend
CEO approval
Business Outlook

Pros

Very good company to come into looking for experience. My experience has been very good, moving up every few months learning multiple stations. If you put in the long demanding hours and show management you are dedicated, you will find yourself a nice comfortable home here.

Cons

Very very very high volume restaurant. I would recommend coming in with some line experience, because going down with 60 tickets for hours is very hectic. Long work weeks, some 50-60 hours. Lots of management changes.

1.0
Jun 1, 2014

Sweat-Shop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The cakes are good if you ignore the ingredients that are in them.

Cons

The east coast bakery has gone through 3 plant managers in 3 years. Management is horid! The place is run like a sweatshop. Expired ingredients to save money, workers are treated without dignity. Supervisors are hired regularly because of incompetence. Breaks are very few. It's a cultural moral pit. Anyone with the least amount of ethics realizes very quickly how unethical the company us. Go through the plant, you will immediately think of osha and fda.

5.0
May 30, 2014

perfect student job

Recommend
CEO approval
Business Outlook

Pros

Managers really worked around my school schedule with my work schedule. but you have to at least available for three shifts during the week i learned to have priorities on customer's satisfaction which was their highest priority

Cons

they tried so hard to be like a fine-dining restaurant when they are not with customer service. learning their menu was troublesome since their menu is like a book. but it wasnt too bad employee benefits werent that great compare to other competitive restaurants.

Viewing 6013 - 6015 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.