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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Apr 15, 2014

Great corporate place

Recommend
CEO approval
Business Outlook

Pros

Leadership, organization, team structure. They really want the whole restaurant to succeed~including you! They stand behind you, train you, and want you to deliver a world-class dining experience with a fantastic product

Cons

none. you know what you signed up for and with over 20 years in the service industry, I found it to be one of the best. Keep in mind there will always be some that you don't like to work with. With that said, it is a great place to work! The management team is top-notch. They really encourage talent!

4.0
Apr 13, 2014

Busy and hard, but enjoyable.

Recommend
CEO approval
Business Outlook

Pros

The people! If it weren't for the amazing staff and coworkers, I'm not sure how long I could make it. Very flexible with hours, and always willing to fight for you to stay with them if you are a promising employee.

Cons

VERY busy on weekends. Every Saturday you will want to quit. It is hectic and demanding. In any food service industry, you will see SO many picky, particular customers. Late work hours. Won't get out till 11:30 on weeknights and 1:30 on Fridays and Saturdays.

5.0
Apr 12, 2014

Cheesecake Factory Baybrook :)

Recommend
CEO approval
Business Outlook

Pros

Everything! Yes I had my bad days but over all I loved the atmosphere and the people I worked with! The managers and GM as well made that place home away from home! I love the company and I loved working there! We were a new store and when I had to leave (about a year later) a lot of the people who started with me were still there! If you have every really worked in a big,busy restaurant you know servers don't seem to last to long but this company took care of me and im sad were not close enough to another one so I could have transferred! I recommend this company all the way!!!

Cons

I have nothing bad to say! You have good days as a server and you have bad but I love this company!

Viewing 6031 - 6033 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.