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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Easy to get time off since there are lots of servers. Flexible with schedules and being a student. Fast paced environment and usually always busy. Never had to worry if we were going to get business.

Cons

Easy to burnout. Asked to work all major holidays. Requires you to claim based off of your sales for the shift, not how much you actually made. Often was the case that I had to claim more than I made. Lead Servers were often in charge of the schedule, so politics involved in getting good shifts.

4.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Busy, nice, great brand name, potential for great money, potential for promotion

Cons

Large menu to learn, fairly long training schedule, years of previous server experience may be necessary

3.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Servers make good money because people usually buy dessert. Overall good company to be a part of, there is upward mobility if you are interested in a career but be prepared for it to take a very long time

Cons

Schedule was never consistent, so I couldn't ever plan out other things in my life more than a week in advance. Management was condescending quite often

Viewing 6040 - 6042 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.