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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Feb 17, 2014
Recommend
CEO approval
Business Outlook

Pros

They have very flexible online scheduling

Cons

It is very scripted and they have 11 secret shoppers per month so you have to say the required things at each table.

4.0
Feb 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Room for advancement, benefits if you meet the minimum weekly hours requirement, very understanding managers who try to do their best for their employees and the guests. Good hourly pay compared to most other places in the island. Good working atmosphere with other co-workers.

Cons

Hours cut or getting sent home when sales are slow. Sometimes we're not provided all the tools we need to do our jobs as efficiently as possible. Understaffed shifts in peek holiday rush days.

Viewing 6076 - 6078 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.