employer cover photo
employer logo
employer logo

The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Jan 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Food. Great setup. Great location (schaumburg). They really train their servers well and the management always is friendly and helpful. I have had a few other jobs while working this one and it's almost hard to grasp how different it is in the way other staffs treat you.

Cons

As of 2014 we no longer add gratuity to bills. thats one of the few and only flaws of The Cheesecake Factory. They're very guest driven and I honestly have no complaints outside the few customers who make this job hard to bare.. but any guest services job will cause this.

3.0
Jan 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The location I was at was very busy and as a server I made a lot of money. The benefits are... decent. They're the best one is going to get a restaurant. All in all it's a decent place to work.

Cons

They will work you into the ground. Consecutive 12+ hour days are common and expected of you. I would get off work at one or 2 in the morning and be expected to return by 10 am. It's a lucrative job if you're willing to invest your life into it.

5.0
Dec 20, 2013
Recommend
CEO approval
Business Outlook

Pros

The food is delicious, so the name and product sell themselves. Management on every level treat you with respect. Great health insurance benefits. Hot Schedules make it easy to request time off, swap shifts, communicate with team. Very fast paced, there is always something to do.

Cons

The expectations are very high, so if your standards as an employee are low, don't bother applying.

Viewing 6094 - 6096 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.