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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Dec 15, 2013
Recommend
CEO approval
Business Outlook

Pros

They offer great health benefits. You are given a lot of opportunities to grow within the company.

Cons

Interaction between FOH and BOH wasn't always the best. Servers were not always held responsible for their actions with guests or side work.

3.0
Dec 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Employees received a 20% discount on food and were entitled to free soup and bread always. Co-workers and friendly customers made this job most enjoyable.

Cons

I was yelled at and accused by upper management for preparing something improperly, but was only performing in the manner I was trained. The management at some locations is poor/fair.

4.0
Dec 4, 2013

Great Pay

Recommend
CEO approval
Business Outlook

Pros

Great People, decent tips most of the time, management stays in the background unless you need help. This place gets a lot of business most of the time (weekends) so their is the potential to make a decent buck. Side-work is manageable. Great money on closing and mid shifts.

Cons

Tendency to hire to many people = shift cuts after your 2nd table. Management plays favorites and one has a superiority complex. Typical, if higher than average paying, restaurant jobs with good and bad customers. Due to overstaffing hours tend to be hard to get, especially for new hires. They also tend to overstaff the food-running position so you will be making low to decent pay for running your butt off and closing.

Viewing 6100 - 6102 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.