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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,362 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Stability, salary is well above industry standard, money is no object when quality is involved

Cons

Rigorous, long training, high volume can be stressful, low work/life balance

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The Cheesecake Factory Response
2y
Thank you for your review and all of your hard work as a manager! We're so glad you've found stability with us. As far as training, we know it's a lot but it's because we want everyone to feel prepared not just for day one, but for every day. It also ensures the same experience for both the staff members and the guests across all of our restaurants.
3.0
Apr 2, 2024

Could Be Better

Recommend
CEO approval
Business Outlook

Pros

Good people, good employee discounts, flexibility in scheduling

Cons

Very rigorous work, long hours sometimes going into 1am or even 2am, no tips

Viewing 6136 - 6138 of 6,362 Reviews

Glassdoor has 6,512 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.