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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,360 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Dec 23, 2012

Some Stores are good some suck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, they work with your schedule. They are nice to you. The Chicago Cheesecake was super busy made good money but its very hard work. The Mayfair Milwaukee Cheese is slow as Molasses, and you don't make much. Only if you work more hours on busy days you make money.

Cons

Slow days suck, some managers are tyrants. Nashville location, there were a few good managers but one manager was a micromanaging pain.

3.0
Dec 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Provided with very good training and the hours were plenty. Fast paced environment. Good system to swap shifts with other coworkers.

Cons

As a hostess, we were sometimes forced to work 12+ hour shifts on weekends...with no breaks. This was very tiring when you haven't eaten all day, are running around constantly, and ask for a break and get denied. The managers all have different techniques for seating guests and got upset if you didn't use their ways. When certain employees don't do their jobs, nothing is done.

4.0
Dec 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Great company to work for in the hospitality/food service industry. The Cheesecake Factory allows students to make plenty of money with a flexible schedule, supplies it's employees with health care, and allows experienced employees to move from restaurant to restaurant via transfers. I personally worked at five locations including San Diego, Hawaii, and Boston. If restaurant management is something you are interested in, The Cheesecake Factory compensates their managers very well, encourage growth, and reward good and loyal managers who deserve rewards.

Cons

It is what it is. If you are looking for a job that leaves you fulfilled and prosperous, being a server at any restaurant is not going to cut it. Also, like any restaurant, favoritism does exist. But if you are a good employee and do the right thing/work hard/go above and beyond, you will be one of the favored ones.

Viewing 6181 - 6183 of 6,360 Reviews

Glassdoor has 6,509 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.