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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Jun 27, 2011

You better not make any mistakes!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The money is good sometimes

Cons

High pressure work place.. you can get written up for something as simple as writing the wrong date on a form.. You never get any praise for a job well done. Servers are glorified and everyone else is just a slave worker . Small pay in considered all the work expected of you.

3.0
Jun 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Serving is a great way to earn fast cash. Working at the Cheesecake Factory taught me a lot about people and I had a lot of fun while I was there. The employees were outgoing and friendly. The management sometimes liked to joke around, but was a little edgy.

Cons

It was difficult to get any time off that you really needed. There were policies about how employees could only be scheduled a couple holidays, yet most of the employees were scheduled all of the holidays. This may have been due to a lack of staff. Often felt as though I was just a number with no personal compassion or patience from management.

Viewing 6280 - 6282 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.