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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Oct 5, 2010

Was Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at cheesecake was a good side job. Does not seem like upper management takes the servers into consideration when they make decisions.

Cons

Again - upper management does not seem to care about the employees - EVERYTHING is about the guest - even if it sacrifices the employees happiness.

4.0
Oct 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, high caliber work environment, high standards of quality for food and atmosphere.

Cons

Unfair work practices and non-implementation of key changes to improve safety or efficiency.

4.0
Sep 27, 2010
Recommend
CEO approval
Business Outlook

Pros

For a serving job, great compensation Great people to work with (most of whom have degrees) If you are a good employee, most of the time it is noticed and recognized.

Cons

Fear of losing job at any moment (kind of "just a number" mentality) Management staff seems very unhappy, creating a stale environment Some of the "guests" are very low quality tippers. It's like the CCF is their version of "high class" dining

Viewing 6310 - 6312 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.