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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Dec 23, 2012

Some Stores are good some suck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, they work with your schedule. They are nice to you. The Chicago Cheesecake was super busy made good money but its very hard work. The Mayfair Milwaukee Cheese is slow as Molasses, and you don't make much. Only if you work more hours on busy days you make money.

Cons

Slow days suck, some managers are tyrants. Nashville location, there were a few good managers but one manager was a micromanaging pain.

4.0
Nov 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Good schedule flexibility, pretty decent money, great co workers, good manager support.

Cons

Favoritism may sometimes be an issue....the best hard working and effective employees are not always recognized.

3.0
Oct 15, 2012

Store management depends on experience

Recommend
CEO approval
Business Outlook

Pros

I worked at two cheesecake factories, one with very good management and one with poor management. I made good money at each, mainly due to the volume of customers not the quality of the tips.

Cons

Long shifts with no breaks if it is busy Had to tip out a lot based on total sales, not based on tips received.

Viewing 6310 - 6312 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.