Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      65% would recommend to a friend

      (6,358 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Senior management

      3.5

      Compensation and benefits

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Sep 7, 2011

      Fun, detail oriented, high service job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      CCF is always packed so there is potential for steady income. Lots of coworkers to help when shifts are dropped. Ability to cross-train.

      Cons

      Not enough money for the high intensity service the corporate standard is. There are 236 menu items and counting, so be prepared to know everything. Get randomly shopped every 3 days or something. Job does require commitment, not a con for me, but for most people looking to serve just a little bit here and there it could be.

      3.0
      Aug 26, 2011

      Very rewarding if you can handle the lon,g irradic hours and the stress of chaos managment.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great benefits and 401k - Exceptional pay for the restaurant field. 95% salary and 5% bonus. - Company growth is positive. Even in tough economic times - Very structured and organized at all levels above operational managment - Fun enviroment to work (sometimes)

      Cons

      - Quality of life. If you live to work this is the place for you. Family comes second. - Irradic schedules. Close to open shifts happen on a some what regular basis. You may close one week, then open for one week' and then back to close' etc. You may close the restaurant (1am) and then be at a meeting the next morning (8-9am), and then come back for your shift at 4pm. - Shifts Usually run 9-12 hours.(50-70 weekly) You never know what may happen. - No sick days. if you become ill you better hope that the one manager that is off is available to work. - Working 6 - 10 days in a row happens often. Sometimes by surprise -Ultimately, it all comes down to your quality of life.

      3.0
      Aug 2, 2011

      Ok to work temporarily, but not a long time job

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Cheesecake Factory is a good place to work and the tips are good with a great turnover within the restaurant.

      Cons

      The Cheesecake Factory is a good place to work temporarily, but there is not a lot of room for advancement and the managers can sometimes be condescending.

      Viewing 6331 - 6333 of 6,358 Reviews
      Related searches: The Cheesecake Factory jobs | The Cheesecake Factory salaries | The Cheesecake Factory benefits | The Cheesecake Factory interviews
      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.