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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jan 29, 2026

Good environment, not for the weak

Recommend
CEO approval
Business Outlook

Pros

Teamwork is a must and managers are usually willing to work with you, Prior experience serving is really important here. Hard work is often recognized/rewarded (ex. Tickets are given for food, more than 50% discount for compliments/closers/doubles)

Cons

Overseating/Not following rotation, Food running necessity/FR calling out causes you to lose your section the next shift, they care a lot about presentability and scheduling sometimes isn't ideal

1.0
Jan 29, 2026

Not a good experience

Recommend
CEO approval
Business Outlook

Pros

Enjoyed coworkers, the food is cooked fresh.

Cons

Poor management, chaotic and disorganized.

3.0
Jan 27, 2026

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun coworkers I had a good time with the company

Cons

Low pay, hosts aren’t tipped out

Viewing 76 - 78 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.