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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jan 22, 2026

Needs polishing

Recommend
CEO approval
Business Outlook

Pros

Good money. Diverse menu and inclusive environment. Numerous amount of team bonding and enjoyable things to partake in as an employee.

Cons

Depending where you’re located some of your colleagues will not be equipped to handle the pressure it requires to have a well functioning and strong team.

3.0
Jan 20, 2026

Fast Pace Environment

Recommend
CEO approval
Business Outlook

Pros

Fast Pace Opportunity to make good tips Fun colleague environment- get to build a little work family

Cons

No free work meals Managers don’t care about your free time

4.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

lots of high paying clients so good tips

Cons

long nights and evenings shifts

Viewing 82 - 84 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.