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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
May 9, 2016
Recommend
CEO approval
Business Outlook

Pros

CF is a well-oiled machine. You will rarely if ever find yourself "in the weeds" (industry term), the money is great, the shifts are reasonable. I stayed for 4 years. No regrets.

Cons

Expect to train for nearly a solid month no matter what. Training is extensive and thorough. But once you get through it it will be a great paying part time job.

3.0
Apr 9, 2016

Hostess

Recommend
CEO approval
Business Outlook

Pros

The restaurant employs a large and friendly staff so the social environment is nice. Easy to get time off. Can wear your own clothes (just all black). Free meal on break if you work a double. Work with 3-5 other hosts.

Cons

I had two jobs as a hostess prior to working here and I did not enjoy my job as much; the others I really enjoyed. 1.) The pay was terrible, $8/hr with no tips 2.) It's common to work a double 2-3 days in a row. Keep in mind you're standing the entire time, you're not eating for hours, the restaurant is very large, and you're walking on stone floors. 3.) Only one host is allowed to stand at the front desk, the others have to walk around and do other duties like check restrooms, booths, clean the lobby, etc. Very monotonous 4.) Cleaning restrooms wouldn't be that bad if the guests knew what the hygiene bin was strictly meant for. 5.) I think the corporate setting restricted management. The guest was most likely always "right".

3.0
Mar 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Super extensive training 25% off for everyone on the check if you come in on your days off. NOT allowable friday or saturday 50% off when you work Great great great food Very non micromanagement Hotschedules (online app for scheduling) Super easy to pick up and give away shifts!

Cons

No room for job improvement Managers dont care about you, they have their own jobs to worry about.

Viewing 97 - 99 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.