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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Jul 27, 2015

Horrible managment

Recommend
CEO approval
Business Outlook

Pros

Good food, discounted meals and discount when dining with friends

Cons

Horrible management. Rude clientele

2.0
Jun 29, 2015

Busser/Server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High expectations from management in reference to both demeanor and appearance, resulting in superior service.

Cons

Management comps numerous patron meals for minimal and unrealistic complaints, encouraging this behavior on future visits.

1.0
Jun 20, 2015

Horrible...just...horrible

Recommend
CEO approval
Business Outlook

Pros

Can make a decent amount of money during the summer and on weekends but that's it.

Cons

Poor management, No breaks, Policies that make zero sense and waste time, Working like pigs and dealing with large obnoxious crowds.

Viewing 112 - 114 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.