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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Nov 14, 2025

Horrible

Recommend
CEO approval
Business Outlook

Pros

Not really any pros, they use you up until you’re no longer needed

Cons

Lack of organization, you prep and cook despite the ridiculous bustling popularity of the place

4.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits with full time employees

Cons

Sometimes feels unappreciated when giving your all. Overworked underpaid

5.0
Nov 6, 2025

Busser

Recommend
CEO approval
Business Outlook

Pros

-Fast Paced -School Complient -Great Managment

Cons

-Long Hours -Extremely Busy During Holidays

Viewing 118 - 120 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.