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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Oct 31, 2025

Great pay for the work

Recommend
CEO approval
Business Outlook

Pros

Cash everyday work labor intensive but very doable

Cons

coworkers dont always pull their weight

3.0
Oct 30, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family belonging, everyone works as a team.

Cons

I do not have any cons.

2.0
Oct 29, 2025

I’m Just Glad I Made It Out

Recommend
CEO approval
Business Outlook

Pros

- discounted cheesecake - nice office location

Cons

- long hours and high volume but not an actually challenging work environment to gain skills to add to your resume/advance your career. pro for those who enjoy complacency or aren’t super career driven. - office is stuck in the 1990s and they will claim they keep things outdated to be environmentally friendly. management does not embrace change and you will be pushed out if your challenge the norm too much or ask others to take accountability for bad behavior - can be hard for some to be a culture fit with the “so cheesecake” mentality, there’s pressure to be bubbly and outgoing, even if it’s not genuine - pay is so low, i was paid the lowest here out of all of my corporate jobs - common to hear VPs, directors, and managers snapping and yelling at others, women walking out of offices crying, name calling, body shaming. - attorneys yelling out of frustration through the halls - exceptional amount of favoritism, like many companies. managers pick who will succeed regardless of skill. - pretty much no days off since the restaurants never close - “best place to work” is an insincere title the company pays for. i wouldn’t doubt they have fake 5 star reviews on this site to increase their rating. - this environment is not safe for women; at least one other woman and i received flirtatious and suggestive emails from multiple male coworkers. - turnover was absolutely insane in finance when i worked there around 2021 - i could go on unfortunately…

Viewing 124 - 126 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.