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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Oct 20, 2025

Mid, Favortism, Easy Scheduling

Recommend
CEO approval
Business Outlook

Pros

Scheduling, tips, food, team, and easy to post shifts.

Cons

Managers play favortism, some employees that have been there a while get away with things only they can ALL the time. Lazy people get to get away with not doing their work, but the GM does care he just seems burntout to actually do any change.

4.0
Oct 17, 2025

Good Job for a Student

Recommend
CEO approval
Business Outlook

Pros

- flexible schedule - good money

Cons

- high turn over (many people come and go) - favoritism

1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

50% Discounts for overpriced food ON DAYS U WORK, 25% when u dont work, make good connections, work/school flexibility

Cons

The little pay for the large amount of work u do, No free meals during lunch unless u have a green ticket (which is rare to get in the bakery even if u deserve it), discounts should be higher than 50%, fast pace environment, always get out late around or after 12am, uniforms r ugly (white shirts get dirty & old fast, hats r ugly and annoying), managers dont really care about you, managers play favorites, BAKERY WILL DRAIN U!! The bakery brings out the worst in you and everyone in it. Bakery Department has the highest quitting rate for a reason. Its hectic and stressful everyday, you gotta be good at tripti-tasking, u feel underappreciated with anything you do, managers barely help out, u often feel (forgotten or not important), roaches everywhere, staff (mainly cooks are thirsty creeps and will catcall you any chance they get if ur a female let alone a pretty one, schedualing can be unfair, work all the holidays cant request it off, managers are picky with everything even with the most ridiculous things it can be annoying, coworkers will talk bad about you and will be friendly to your face, they dont really care about their workers. Your a slave to them. Customers are rude and demanding, homeless always come in or outside. Overall bakery is a stressful job that will leave you sweaty, in pain, and mentally drained. I watch people come and go in short periods of time.

Viewing 133 - 135 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.