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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy going Good money Lots of flex

Cons

Managers always changing at our location

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, great community, clear expectations, organized, great hours, beautiful location

Cons

Hosts aren't tipped out and have to clean bathrooms sometimes, but these expectations are made clear before you take the job.

3.0
Oct 3, 2025

High tips high stress

Recommend
CEO approval
Business Outlook

Pros

You make a ton of money they turn tables fast.

Cons

It’s very busy and you’ll run all night. They aren’t very forgiving whether or not it’s your fault.

Viewing 142 - 144 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.