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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,359 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Team and Leadership specially from the GM

Cons

It can get really busy with tourists

2.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The food is actually good and made from scratch,

Cons

Bad management they are incredibly negative and simply do not care about you as a person. Terrible co-workers, expect to me harassed and bullied constantly then have management do nothing to fix the issue except threated you with right ups and cut hours.

4.0
Aug 8, 2025

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Always busy Money is decent

Cons

Long hours and lots of side work

Viewing 193 - 195 of 6,359 Reviews

Glassdoor has 6,508 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.