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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,360 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay Management Benefits for full time Training Culture

Cons

Long hours Customers are rude Required weekends Side work Holidays need to work

5.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great support from management and coworkers. Can pick up shifts throughout the week. When you get a good section and/or it is busy you make good money.

Cons

Sometimes not scheduled enough weekly. Not guaranteed to get the shift you’re trying to pick up as well, since multiple people can apply.

4.0
Jul 24, 2025

Server

Recommend
CEO approval
Business Outlook

Pros

Good pay Insurance Easy to move up

Cons

Understaffed Few hours Hard work Long hours

Viewing 205 - 207 of 6,360 Reviews

Glassdoor has 6,509 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.