employer cover photo
employer logo
employer logo

The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Sep 24, 2021
Recommend
CEO approval
Business Outlook

Pros

there was a lot of money to be made

Cons

the restaurant is extremely understaffed in every department and the clientele

4.0
Sep 20, 2021

Server

Recommend
CEO approval
Business Outlook

Pros

Consistent money, fast-paced environment, great co-workers, flexible hours.

Cons

Kitchen isn't always the best ran which leads to poor customer service. Not the best for sick leave or PTO.

3.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Great brand recognition by guest and potential employers you can move on to another company with ease. You will be well prepared.

Cons

Top down management is out of touch with what really happens. They are living in the past. Staff salaries are not competitive and we are losing staff quickly. You will fill in for missing hourly staff every day you work.

Viewing 208 - 210 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.