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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Oct 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Time passes by quickly on busy nights. Exactly what you'd expect in a restaurant entry level job

Cons

The managers really make or break the job experience, even the experience shift to shift can depend on whose on the floor

1.0
Oct 8, 2020

Cannot recommend

Recommend
CEO approval
Business Outlook

Pros

Busy. You'll always have work.

Cons

Too much turnaround. They do not care about you as a human being. You are expendable. Trying to shove "we are a family " BS on everybody. People coming to work sick all the time.

1.0
Aug 16, 2020
Recommend
CEO approval
Business Outlook

Pros

I can hardly find any pros in working here. I've done restaurant and service industry jobs since I was a teen, and I've never had such a bad experience than I have had here. I guess the only "pro" thing I can think of is that during their rigorous 3 week training, we got to have all this free food to try...oh and the handful of co workers I had who were genuinely nice, focused on themselves, and stayed out of the workplace cliques and drama.

Cons

- pay and tips were awful at this location (expect to get at least one table a shift that leaves you nothing on a bill) -management plays favorites and doesn't care at all about the livelihood of its servers - you aren't really given breaks - hierarchy (now i know almost every restaurant does this, but i was here for about 6 months and they still were giving me the small, no money making sections while my scheduling manager's favorites kept getting the big and better sections) - the overall morale of this location is terribly miserable. So many co workers here are just so pessimistic and negative that it started to affect my own mentality and sanity. ...just to name a few.

Viewing 238 - 240 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.