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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
May 15, 2025

Good time

Recommend
CEO approval
Business Outlook

Pros

Good tips Good manager Nice hours

Cons

Bad hourly pay Long standing

4.0
May 15, 2025

decent job

Recommend
CEO approval
Business Outlook

Pros

worked in Arizona and Colorado, management has always been decent, good server training, fairly steady and pretty good tips. hard to get more than part time but in az I earned around $30/hour after tips and co $40/hour

Cons

pretty corporate, depends on individual management

2.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Staff are nice and understanding Staff are helpful, lgbt friendly Fun if you like cooking or you are creative Free soda 16nhr+ Learn a lot about cake and prepareing Can be easy

Cons

Management treats you like a cog and always on vacation No one wanted to train me Baking manager gets mad at every mistake you do even if you are new Baking manager wants you to work at 100% all the time Managers are unorganized Hard to get there without a car They don’t specify when you can leave You leave when they tell you to leave You are as good as your trainers- if your trainers work at 30%, you will learn only 30% of what you are supposed to do Leave at 1 am most times

Viewing 259 - 261 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.