Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,538 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at The Cigna Group to a friend and 54% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (353) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 567 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 454 reviews)); "Work from home was flexible and convenient." ((in 395 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 392 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 306 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 314 reviews)); "No training and coaching." ((in 141 reviews)); "bad managers are not removed" ((in 140 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 93 reviews)); "Constant layoffs, difficult to get things done with a revolving door of employees/ leaders and ever" ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Bloomfield , Philadelphia , Nashville , Saint Louis , Hartford , Phoenix , Pittsburgh , Plano , Houston , Denver , Chattanooga , Eden Prairie , New York , Orlando , Chicago , Dallas , Atlanta , Austin , Scranton , Bourbonnais , Baltimore , Charlotte , Tampa , Denison , Memphis , Wilmington , Visalia , Minneapolis , Indianapolis , Bloomington

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,803 total reviews)

David Cordani

66% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews

3.0

Sep 5, 2018

Informatics Senior Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work arrangements. Good 401k plan. Can move around company with different positions.

Cons

Low pay. A lot of red tape. Many re-orgs. Some very bad managers in IT with power trips, which caused the loss of many great & hardworking employees (found better paying jobs with better managers). Annual raises were consistently lower than inflation meaning employees got a PAY CUT year over year. No documentation regarding how bonuses are achieved or calculated. Mandatory arbitration clause in order to get a promotion. Will not be hired if nicotine is found in your system (I don't know how this is legal).

1.0

Aug 12, 2018

Heath care Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can't think of any

Cons

HR is not your friend! Watch your back!

3.0

Jul 29, 2018

Great work life balance and some good work

Senior devops engineer

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance depending on your team Some good technical work in the organization but hard to come by Some great minds out there that are doing a lot of heavy lifting Great work life balance Did I mention great work life balance

Cons

Technical barriers due to regulation Bureaucracy Risk adverse Not a great technical resume builder Easily siloed into a role depending on your team Can have a lack of challenging work depending on your department Best practices are rarely followed Compensation is poor Annual merit increase is subpar

Viewing 433 - 435 of 6,803 Reviews

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Jobs at The Cigna Group

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Customer Engagement Strategist

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Warehouse Associate Representative

Customer Engagement Strategist

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Informatics Senior Specialist

Heath care Coordinator

Great work life balance and some good work

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group