It's good money for the area, but...
Pros
PTO available day 1 They really do work on work home balance The 401k is amazing They give you a million chances before they fire you ( really ) Work at home available Inbound calls
Cons
This is not an ethnic friendly company. It could be because it's in Denison, TEXAS. They only hire people of color because of affirmative action, so the AMAZING minorities there are nothing more than pee-ons. While mediocre non minorities are moved up rather quickly and given a chance to make a career path. It's customer service in a production environment so it is stressful. The work is unbearable some days. Most people that work there are on anti depressants. Dealing with ignorant peers and management Health insurance is really bad. REALLY REALLY terrible ( they will try to convince you that high deductible plans are the new normal, it's not )