Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,535 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at The Cigna Group to a friend and 55% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (353) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 591 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 463 reviews)); "Great shifts and can work from home" ((in 390 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 384 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 319 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 323 reviews)); "Poor training and very easy to get lost in the administrative nonsense" ((in 145 reviews)); "bad managers are not removed" ((in 136 reviews)); "Poor management and leadership." ((in 96 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 57 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Bloomfield , Philadelphia , Nashville , Saint Louis , Hartford , Phoenix , Pittsburgh , Plano , Houston , Denver , Chattanooga , Eden Prairie , New York , Orlando , Chicago , Dallas , Atlanta , Austin , Scranton , Bourbonnais , Baltimore , Charlotte , Tampa , Denison , Memphis , Wilmington , Visalia , Minneapolis , Indianapolis , Bloomington

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,800 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,800 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews

1.0

Jan 25, 2025

Recruitment process

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Once taken it done 6 month probation

Cons

Very selective It takes long

The Cigna Group Response

1y

We're honored that you continue to express an interest in joining the organization. We know it can be a frustrating process. We appreciate you sharing your feedback and experience.

1.0

Jan 23, 2025

Worst Department to Work at in Cigna Kenya

Claims analyst

Recommend

CEO approval

Business Outlook

Pros

There really are none. Joakim and his condescending nature, he does not share any perk points, we do not have any learnings in the team.

Cons

The claims team at Cigna Kenya faces significant challenges, including perceived favoritism from management (Joakim), which raises concerns about workplace equity. The pension contribution is only 2%, which many employees find insufficient given the current economic climate. Salaries range from 60K to 65K KES, with minimal annual increments 1,200 kes that do not keep pace with inflation. Employees report a lack of work-life balance and feel pressured to meet performance targets, often facing threats regarding leave requests. This environment has led to feelings of frustration among staff, questioning the company's reputation as a top employer.

The Cigna Group Response

1y

All feedback is important to us and we take your comments very seriously. Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group.

3.0

Jan 22, 2025

Good but you have to leave to grow your career

Sr. director

Recommend

CEO approval

Business Outlook

Pros

Smart People Good Leaders Pay is Competitive

Cons

Leadership only likes external talent, so going there you'll have a shelf life. You are exciting to them when you are new, once you are an established leader they don't value their internal talent. Too much politics

Viewing 553 - 555 of 6,800 Reviews

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Jobs at The Cigna Group

Enterprise Account Executive (US)

Austin, TX

View job

Director of Performance Consulting, Operations Enablement - Remote

Claim Negotiator - Non‑Par Reimbursement - Remote

Customer Engagement Strategist

Claim Negotiator - Non‑Par Reimbursement - Remote

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Recruitment process

Worst Department to Work at in Cigna Kenya

Good but you have to leave to grow your career

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group