Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,545 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at The Cigna Group to a friend and 54% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at The Cigna Group?

63% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (353) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 577 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 455 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 384 reviews)); "Great shifts and can work from home" ((in 378 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 318 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 319 reviews)); "bad managers are not removed" ((in 141 reviews)); "No training and coaching." ((in 139 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 95 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 66 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Bloomfield , Philadelphia , Nashville , Saint Louis , Hartford , Phoenix , Pittsburgh , Plano , Houston , Denver , Chattanooga , Eden Prairie , New York , Orlando , Chicago , Dallas , Atlanta , Austin , Scranton , Bourbonnais , Baltimore , Charlotte , Tampa , Denison , Memphis , Wilmington , Visalia , Minneapolis , Indianapolis , Bloomington

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The Cigna Group

The Cigna Group reviews

3.5

63% would recommend to a friend

(1,748 total reviews)

David Cordani

66% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jul 4, 2026

Great colleagues and leadership, but job security issues persist

Business communications senior advisor

Recommend

CEO approval

Business Outlook

Pros

I was based at Cigna’s Bloomfield headquarters and thoroughly enjoyed my time there. I had the opportunity to work alongside exceptionally smart, action-oriented colleagues and business partners who were knowledgeable, responsive, and dependable. People knew their subject matter, provided direct answers, and consistently followed through on their commitments. The organization was highly professional, well-managed, and organized. The Wilde Building had a positive, forward-thinking energy that made it an enjoyable place to work. The cafeteria offered excellent food options, and the views overlooking Gillette Ridge Golf Club were a nice bonus. 30% annual bonus was greatly appreciated. Finally, I personally believed in the leadership of the CEO and the entire ELT.

Cons

During my two years with the company, I reported to three different managers, which created instability. One manager, in particular, created significant challenges for both the broader team and me. Multiple team members raised concerns with Human Resources, but no action was taken. The company also regularly conducts smaller-scale workforce reductions and position eliminations. These actions can occur across various departments and at different times, which creates uncertainty among employees. Because these reductions are small, they don't trigger a WARN Act or receive media attention. As a result, employees feel a heightened sense of job insecurity regarding future organizational changes.

The Cigna Group Response

Thank you for sharing your thoughts with us. We truly value your input and appreciate you taking the time to share your experience with The Cigna Group.

2.0

Jul 2, 2026

Good work-life balance, but limited advancement opportunities

Operations lead analyst

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance and yearly bonuses.

Cons

Advancement is based on your tenure at Cigna. Prior experience outside of Cigna is not valued. Leadership can be unprofessional.

The Cigna Group Response

Thank you for sharing your experience with us. We're always looking for feedback, and we appreciate your input.

3.0

Jun 23, 2026

Decent pay and benefits, but unrealistic goals

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and decent pay

Cons

Production goals are unrealistic, little room for growth

The Cigna Group Response

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

Viewing 4 - 6 of 1,748 Reviews

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