The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)
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David Cordani

67% approve of CEO

56% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews
5.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

CIGNA is a large international company, so there is much room for career growth. You can stay in your field or change careers, all within the same company. Management is extremely open to flexible scheduling, job sharing, and work at home arrangements. Feedback on performance is given monthly so the employee generally has an idea of how his or her performance measures up to what is desired. Performance objectives are extremely clear. Job security is also a big plus at CIGNA. CIGNA also takes interest in the health of their employees, promoting fitness and providing a health center for employees.

Cons

Although performance reviews are given quite often to let you know how you're performing, these reviews don't mesh with how you're compared to others in your field when it comes to raises and promotions at year end. Often, employees are rated for raises and promotions well in advance of final year end appraisals. CIGNA's benefits compared to other companies' are extremely lean, although they allow the choice of a few levers on the HRA and HSA plans (the only 2 types of products we are offered for medical coverage). We are only offered high deductible plans. I wonder if management has to choose the same products or if they have their own "executive" plans?

2.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours. In most cases if you need a day off or to work from home for a day or two it is granted.

Cons

The biggest negitive is forced rankings. Basically when it comes to compensation the bottom 25% of employees get nothing, no raise, no bonus. Your manager is forced to rank his team using a scale of E, S1, S2, S3 & N. E being the best rating and N being the worst. If your manager has 10 employees, he must have at least 1 N(not meeting expectations) and 2 S3(low end satisfactory). All 3 will get no compensation. If all 10 employees are very close performance wise the manager must be unfair to 3. CIGNA has been using force ranking for more than 4 years now. Typically force rankings are used for a year or two to get rid of deadwood.

4.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

The opportunities to advance within CIGNA are nearly limitless, though they may sometimes require relocation depending on the size of your office. Management is eager to promote those employees who have potential.

Cons

The "rewards-for-performance" compensation system can result in some pretty measly merit and promotion raises. Every position has a market value that is openly discussed with employees. However, performance vs. market value never seems to line up the way one would think it should. Ratings during the annual review must be given on a bell curve, so there will always have to be someone with a "needs improvement" rating, regardless of whether anyone on the team actually deserves that rating.

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