The Cigna Group reviews

3.5

64% would recommend to a friend

(6,784 total reviews)
avatar

David Cordani

67% approve of CEO

56% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews
3.0
Aug 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Large, fairly progressive company; leadership at high levels seem out in front of market trends and have lucid plan for growing company and market share; organization is very accommodating with respect to work/life balance in my experience.. International division is a very strong contributor to organization - is small and still has some autonomy within overall corporate structure.. International's leadership team has improved markedly in past year with new faces and ideas in many areas.. business casual dress code.. education and training opportunities seem to be available and encouraged..

Cons

Promotion philosophy is mediocre at best; already seen a number of very talented, well-qualified people pursue and be offered positions of greater responsibility within the organization only to find that the company's compensation structure seems to cap would-be salary increases at 5-8% regardless of current salary.. many end up refusing rather than taking new position with % salary increase not commensurate with % increase of responsibilities. Some have left the company due to frustration. Lesson: not being cheated when negotiating entry salary with company will at least offer a higher base from which future promotion increases will be calculated. Also, the health benefits offered take some getting used to - Health Reimbursement Account and Health Savings Account is it. Premiums coming out of the paycheck are a little cheaper, but the potential to pay much, much more out of pocket is definitely there. Dealing with administrative tasks related to paperwork (filing claims, etc.) while following up with Customer Service over the phone is another hidden cost..

3.0
Jul 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Though others might disagree, I think CIGNA offers a decent environment for growth. If you'd like to learn about the aspects of a job closely related to one you're in, most managers are very open to hearing your suggestions. CIGNA offers a nice environment to grow. I've seen many employees transfer from one department to another, be cross-trained between departments, and even move to other CIGNA locations. CIGNA offers flexibility with schedules, whether this is coming in later to work later, taking time off, making time up, or working around schedules that are different for one reason or another, whether this be home responsibilities or pursuing education, etc.

Cons

I suppose lately CIGNA hasn't been getting very good media attention. Through Sicko and various other communications media, we've heard some negative feedback. This doesn't necessarily make CIGNA a bad company to work for... just maybe a slight annoyance when dealing with comments about your employer. Another downside is CIGNA's PTO time program. Vacation, sick and personal days are all lumped into one category. Unlike places that designate a certain amount of vacation, sick and personal days per year, CIGNA lumps them all into one. There are complaints about our healthcare choices. If you're a relatively healthy person who only needs routine check-ups, these plans are for you. Otherwise you might find yourself complaining about deductibles or HRA funds. I don't find pay to be competitive at all. It's a joke to get a review and a raise and then have your manager show you your market value. According to that little piece of paper, I am currently being paid around $9k less than my market value. No chance for cost of living raises when we so desperately need them.

Viewing 6772 - 6774 of 6,784 Reviews

Glassdoor has 7,519 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.