The Cigna Group reviews

Healthcare benefits are not great. I feel they should be much better for the employees of such a well recognized health care system. Merit/cost of living increases could be better. There should be more and better employee recognition events/programs. I also feel that CIGNA did a disservice to many of it's employees when it change it's infracturre to career banding. By lumping job title into bands/families that don't really apply, it enabled CIGNA essentially to underpay some of its employees and prevent them from receiving the appropriate merit increases each year due to some people being at or over the "median" salary for the band the employee was forced into. That caused a lot of dissastification in the company.

Turf wars, red tape, lack of long-term strategy, - they all amount to huge overhead at the expense of policyholders and their families. Employee morale took a nose dive when HR rolled out "de facto" forced ranking system a few years ago. Ever since, no one could really say they were being treated fairly at the annual reviews time.