Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (105) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Game Master (6) , Team Lead (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 30 reviews)); "The people are great!" ((in 26 reviews)); "2. Great culture" ((in 15 reviews)); "Growth opportunities if you are willing to suck up to the managers in charge of the schedule." ((in 6 reviews)); "Great benefits!" ((in 6 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 33 reviews)); "Long hours depending on your role." ((in 15 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 12 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews)); "No work life balance." ((in 6 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

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The Escape Game

The Escape Game reviews

3.1

44% would recommend to a friend

(307 total reviews)

Mark Flint

48% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.6

Senior management

2.4

Compensation and benefits

The Escape Game has an employee rating of 3.1 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Escape Game employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

4.0

May 29, 2026

Great pay and management, but data storage lags behind

Current corporate employee

Recommend

CEO approval

Business Outlook

Pros

Pay above market rate at least in my department. Solid coaching and intentional management. Plus not really a dress code, which I love. Management is serious (in a good way), intelligent, and friendly.

Cons

Lack of necessary investment of data housing. Everything is pretty much stored on google sheets in one way or another. Definitely behind their growth in terms of data. Private equity ownership chooses to invest in an expansion that isn’t sustainable with current infrastructure.

1.0

May 28, 2026

Entertaining work overshadowed by neglectful management

Game guide

Recommend

CEO approval

Business Outlook

Pros

Entertaining work and great coworkers/hours

Cons

I was directly called out in the middle of a quarterly team meeting because of something I couldn't control. I was at this job for 2-3 months and had only been taught one game. I had asked management about getting me trained on something else since we didn't have the staff to keep up. I was told "later" and it never came. I felt like I was being neglected while I watched my coworkers stress over having any free time. So, when this meeting rolls around and the manager states that, "we shouldn't be complaining about what job we have," I left. I don't want to be apart of a company that won't give new employees a chance to prove themselves. I definitely don't want to be apart of a company that neglects it's stressed employees just to fit more games in.

5.0

May 28, 2026

Fun work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

Viewing 4 - 6 of 307 Reviews

Jobs at The Escape Game

Hospitality Lead, Times Square, NY