Does The Escape Game pay their employees well?

According to anonymously submitted Glassdoor reviews, The Escape Game employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at The Escape Game . This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at The Escape Game ?

44% of The Escape Game employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Escape Game 3.1 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at The Escape Game ?

Game Guide (105) , Team Leader (42) , Guest Experience Specialist (19) , TL/GES/Trainer/Game Guide (14) , Assistant Manager (7) , Game Master (6) , Team Lead (6) , General Manager (4) , Manager (4) , Assistant Manager In Training (2) , Associate (2) , Customer Service (2) , Escape Room Game Master (2) , Guest Experience Coordinator (2) , Guide (2)

What are the pros of working at The Escape Game according to real employee reviews?

"It pretty fun and coworkers are great" ((in 30 reviews)); "The people are great!" ((in 26 reviews)); "2. Great culture" ((in 15 reviews)); "Growth opportunities if you are willing to suck up to the managers in charge of the schedule." ((in 6 reviews)); "Great benefits!" ((in 6 reviews))

What are the cons of working at The Escape Game according to real employee reviews?

"Low pay and will not recognize the teammates effort." ((in 33 reviews)); "Long hours depending on your role." ((in 15 reviews)); "Certain team members close to management gets passes on courtesy blocking games, offering high discounts, and bending rules that other team members of the same level would get in trouble for." ((in 12 reviews)); "Hourly managers have their pay actively cut in such a way as to make sure their overtime rate keeps them in poverty." ((in 10 reviews)); "No work life balance." ((in 6 reviews))

What are employees saying about The Escape Game layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Escape Game layoffs and their outlook for job security at The Escape Game in 2026.

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The Escape Game

The Escape Game reviews

3.1

44% would recommend to a friend

(307 total reviews)

Mark Flint

48% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.6

Senior management

2.4

Compensation and benefits

The Escape Game has an employee rating of 3.1 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Escape Game employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

4.0

Apr 27, 2026

Supportive environment but low pay and heavy workload

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

GREAT people, lots of direction, empathetic HR. Genuinely one of the easiest work forces to deal with. I’ve loved interacting with everyone I’ve met at the company.

Cons

Pay is abysmal. Huge work load for management with little to no raise opportunities.

3.0

Apr 21, 2026

Not really good Long term

Game guide

Recommend

CEO approval

Business Outlook

Pros

Fun people and nice people to work with and talk to, and pretty simple system to communicate time off. Pretty simple as like a summer job or first entry job.

Cons

You were basically being micromanaged all day which their "values" and "Culture" feels extremely like a cult which is more of a corporate thing i understand. Above that, management while nice is super unstructured or even unhelpful at time, sometimes leaving the responsibilities on you, even if it's way outside of your pay grade. And with scheduling it's either a huge cut to your hours, or too much to the point where you are overworked which could seriously affect your mental health.

1.0

Apr 4, 2026

Work anywhere else

Game guide

Recommend

CEO approval

Business Outlook

Pros

Passable DEI / inclusion but not great. Will hire with little experience which is rare nowadays.

Cons

Appalling $13.50 pay in a pricy city. If you have any expenses you'll be a regular at your local food bank. TEG acts like they have the best culture, but in all reality they expect everyone to be a ready-to-go unicorn. Mess up and you will get constant feedback, no advancement and cut shifts. Scheduling runs lean regardless of how many people work at your location, meaning one call out leads to a crisis. You constantly have to ask to go to the bathroom like it's grade school and your managers will ask you if it's an emergency or not. It's invasive and messed up.

Viewing 10 - 12 of 307 Reviews

Jobs at The Escape Game

Hospitality Lead, Times Square, NY