The GIANT Company reviews

3.2

46% would recommend to a friend

(2,632 total reviews)

John Ruane

59% approve of CEO

45% positive business outlook

The GIANT Company has an employee rating of 3.2 out of 5 stars, based on 2,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The GIANT Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

There are some good people working here. Its okay for an entry level position, or a part time job in high school.

Cons

Low pay, with increasingly cut hours the higher pay rate you get as long as you're part time. The gossiping is heavy and it feels much like high school. They recently cut health insurance due to these hour cuts to many of the employees. There are many racist and homophobic people that work here as well as lazy but don't expect management to do anything. Mentioning this to management is just "gossip" and if you don't like it you can resign. Room for advancement is nil.

3.0
Sep 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Some of the pro's in quick bullet-points: *Great management, although this depends on the store you are in. In 7 years at the company I've been fortunate to have great managers who help me grow as an employee and believed in me. They even let me keep my job when working minimal amounts of hours to stay focused on college. However, I have seen managers come into stores who have HORRIBLE attitudes and turn the whole stores' attitude into a plague. *Healthy company overall - always expanding and pays attention (generally) to improving older stores. I helped open a new store and even when the store wasn't making the sales figures they predicted it to, they pledged to never let the store go. *Benefits - They offer benefits even if you are part-time. The benefits aren't too great, but if you shop around, you'll generally find a plan you like. *Friends - I've said this many times - you'll make tons of new friends working at Giant, whether they be co-workers or managers. If it's not for them and the "family" that you make, I would have left a lot sooner.

Cons

*Compensation - Pay is on-par with other non-union grocery chains, but is horribly low. As a part-time supervisor in charge of 20 to 30 employees per day/night, I made a little over $10/hour at my highest point. For management, the salaries are great, but for their part-time, front-line employees, the salaries are horribly low. *Hours - Some stores will give you close to 40 hours/week even if you're part time, and some stores that are slower can barely manage to give you the minimum 12 hours/week. Most people (especially front-end: cashiers, baggers, etc.) complain about not ever getting enough hours. *Hire Too Many People - Store employment associates (SEAs) generally care more about hiring, hiring, hiring than keeping their existing employees hours regular. Say you're working 30 hours/week, then 5 new employees are hired, well then get used to working 12 hours/week for awhile. And generally, the people they hire get worse and worse. *General "Do More with Less" attitude - Things such as "Project Thunder" and "Project Fix" (GIANT employees know these terms) aim to fix overspending at the store level, and are spun in a way that gets employees and the public excited about "New low prices", etc. In retrospect, all they are doing is cutting people's hours. It was to the point toward the end of my employment as a supervisor where the attitude was "The customer is always right, the customer comes first, the customer, the customer, the customer...", but yet upper management never scheduled me enough cashiers, baggers, or customer service people to serve customers well enough. If you are in a generally slower store, this will not be a problem. If you work in a very busy location, you will CONTINUOUSLY have to do more with less, especially people-wise. You are expected to bend over backwards for customers, but with no associates to help you do it. It's just all put on your shoulders. This is my biggest pet peeve about this company. Upper management (at the store- and corporate levels) are totally and completely disconnected with what is going on in their stores on the front-line.

1.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

if you are a college student you'll be better off, but when i was speaking to some co-workers i have found out that they will schedule for non available days.

Cons

Sometimes they give me 8-16 hours a week, on the next they might give me 35 hours a week. therefore i felt like a slave wile working there. if you work here you cannot work at another job due to messy schedules, but if you work some where else they will do their best to fire you because they expect you to be a slave and be available to work 24/7. once they schedule me to work at 4 AM and two days later they scheduled me to work until 11:30 PM. you'll not be able to pay for some items for a week as they sometimes give you 12 hours a week and you cannot have another job. welcome to modern day slavery.

Viewing 25 - 27 of 2,632 Reviews

Glassdoor has 2,684 The GIANT Company reviews submitted anonymously by The GIANT Company employees. Read employee reviews and ratings on Glassdoor to decide if The GIANT Company is right for you.