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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

78% would recommend to a friend

(993 total reviews)
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John C. Roche

90% approve of CEO

78% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

993 reviews
1.0
Aug 10, 2019

The people running Claims should be fired

Recommend
CEO approval
Business Outlook

Pros

Nice campus. Decent benefits.

Cons

The people running the claims department are working solely for their own career advancement, not for the benefit of the company. Worker bees are flying out the window. Those of us left behind are struggling to keep up.

1.0
Jul 11, 2018

Disappointed

Recommend
CEO approval
Business Outlook

Pros

Employees are very nice and always willing to help.

Cons

Used to be great. I worked there for several years only to be told my job was being outsourced. They really don’t care about their employees....just the bottom line. Bad management and poor choices will push this company to failure. Going Down hill fast.

2.0
Mar 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Employees are typically friendly and willing to help each other. Benefits are okay. They do offer several workshops that can be attended remotely. Career opportunities vary drastically and depend on your business unit and manager.

Cons

I did not receive adequate training and management usually has their door closed or is otherwise unavailable. Definite favoritism but this was my experience - other business units are run much better. Systems are archaic and it is slow to change. Seems to have an issue with "millennials" and talks about us like we're aliens.

Viewing 31 - 33 of 993 Reviews

Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.