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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

75% would recommend to a friend

(993 total reviews)
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John C. Roche

91% approve of CEO

74% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

993 reviews
2.0
May 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Plenty of parking and it has an onsite cafeteria. Having a hard time thinking of anything positive with this childish company.

Cons

Almost too many to list. Human resources is a joke with heavy turnover. Long hours with understaffed areas. They pay horrible and discriminate against employees that aren't in the "drinking club". Completely unprofessional.

1.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Operations department centers all education opportunities to recent college graduates but after their two year program ends, they all leave the organization by either switching to another department or leaving the company. So good place to start a career but need to keep other opportunities in sight. Excellent people support the day-to-day tasks the company has decent benefits and time off policy.

Cons

Operations area is dominated by the self proclaimed "leadership team" that controls all elements of the department. Favored people are promoted over ability so important for a person with appropriate skills and drive to move to another part of the company.

2.0
Jul 7, 2025

Mediocre experience, try looking elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work, Decent benefits. Coworkers were friendly and eager to lend a helping hand.

Cons

The base pay was poor, negotiated and received a sign-on bonus, which was nice but didn't make up for the fact that I was underpaid to begin with. Onboarding wasn't great, had to learn on the job. tough for someone who's never worked in the industry before to get up to speed. The companies' move from remote to hybrid work schedule could've been handled better. Most of my meetings continued to be done through video calls, regardless of where I was working. The annual pay raise and bonus was disappointing, considering how little I was being paid and the great work I turned in for the year, I was expecting more. Although we were a hybrid office, work/life balance was non-existent. High workload and unfair expectations led to a lot anxiety and stress. Had to wait three months after year end to get my annual performance review. Tech was outdated and poorly managed. Overall, this was a pretty mediocre experience. Unless you're really looking to get into the insurance industry, I'd consider looking elsewhere for employment.

Viewing 46 - 48 of 993 Reviews

Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.