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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

76% would recommend to a friend

(996 total reviews)
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John C. Roche

91% approve of CEO

74% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

996 reviews
2.0
Dec 18, 2017

This ship is sinking

Recommend
CEO approval
Business Outlook

Pros

I have worked here over three years and these are the only “pro’s” I have experienced: -Good people -Good work life balance -Good benefits

Cons

-Terrible systems -Cut backs in the technology department mean you can be on hold for hours just for simple computer problems like password issues. Or you have the option to leave a message and someone will call you back in three business days. -If you work in a field office and don’t want to go into underwriting or claims there are no opportunities for growth or advancement. -The culture of my office is weird. There’s no interpersonal interaction. The corporate office may be different though.

5.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Amazing benefit package, open-minded from an industry perspective, growth opportunities and strong candor of senior-level leadership. Stable and consistent workplace. Great campus

Cons

Not a startup or high growth company. This acts as both a shield and a sword. No kegs in the office or similar perks, but that was not what I was looking for personally. The location outside of Boston may deter some candidates.

3.0
Dec 6, 2017

Underwriter

Recommend
CEO approval
Business Outlook

Pros

Good leadership in the Business Unit Talented local staff Fair compensation

Cons

Changes at the senior leadership level and organizational structure; The message that worked for so long seems to be changing Needs innovation on product side

Viewing 658 - 660 of 996 Reviews

Glassdoor has 1,108 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.