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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      3.9

      78% would recommend to a friend

      (993 total reviews)
      avatar

      John C. Roche

      90% approve of CEO

      78% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      993 reviews
      3.0
      Nov 11, 2017

      Going in the wrong direction

      Actuarial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Monday to Friday work with flexible schedules Nice co workers and beautiful campus. In Worcester with free parking Pay is reasonable

      Cons

      Recently took away 10 days off from all employees. Reducing the paid time off by almost 33%! The worst part is how they treat employees like idiots and tell us that the loss of 10 days is actually a good thing because we now have mlk and Presidents' Day off.

      5.0
      Oct 6, 2015

      Underwriter Trainee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. Great benefits. Relaxed environment and they care about your professional development.

      Cons

      Sometimes there is no formal training process

      1.0
      Feb 26, 2024

      Run!!

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hybrid work schedule is the only pro

      Cons

      First starting off, you’re given claims to work from other adjusters. They claim it’s for training purposes but it’s really because the adjusters who have already been there are swamped in claims and as the new group, you’re there to clean it up. The work/pay ratio is horrible. You’re given tons of claims that are expected to be done in a timely manner, all while being expected to answer calls, return calls, and respond to emails. It would be ok if they paid more but they do not. The pay is horrible.

      Viewing 13 - 15 of 993 Reviews
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      ReviewsThe Hanover Insurance Group reviews

      Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.