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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      3.9

      78% would recommend to a friend

      (993 total reviews)
      avatar

      John C. Roche

      90% approve of CEO

      78% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      993 reviews
      2.0
      Mar 30, 2022

      Volume VOLUME VOLUME!

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      set your own workday, great pay, benefits are good

      Cons

      The promise of work life balance is not even tried to be kept. I personally admit I am a workaholic and live in the "stress zone" of more moRE MORE! BUT ... if you are not, you will sink. Little training, no assistance and you will be given 30%- 50% more than the set expectations are for volume. 1.67 a day = 3-4 a day EVERY day.

      1.0
      Apr 4, 2021

      One of my worst career moves

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary and benefits, although the benefit costs are not the cheapest.

      Cons

      Poor management culture that will attempt to motivate employees by holding them accountable to shifting standards. You will work hard here, and your reward will be more pressure. Many talented folks came and went in the short time I was there, and it's clear their treatment of employees causes good talent to leave. Everyone in the management group seems to look after their own ambitions rather than those of their employees. Don't waste your time trying to pour yourself into a career at this place, it's not worth all the headaches and heartaches.

      1.0
      Jan 23, 2018

      On writing false reviews

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits of HR writing false reviews and overly positive ratings: -Glassdoor score goes up! -Drowns out real criticism from genuine employees (who aren't paid to puff up Hanover's reputation)

      Cons

      There are cons to false reviews: - Hire only employees too dumb to tell the difference between genuine reviews and propaganda -Makes Hanover look clumsy and petty -Hire people with expectations of "innovation" and "career growth" only to let them down with reality. This may be part of the reason employee turnover has increased since the Q2 layoffs last year.

      Viewing 10 - 12 of 993 Reviews
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      ReviewsThe Hanover Insurance Group reviews

      Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.