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The Hanover Insurance Group

Engaged Employer

The Hanover Insurance Group reviews

3.9

78% would recommend to a friend

(993 total reviews)
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John C. Roche

90% approve of CEO

78% positive business outlook

The Hanover Insurance Group has an employee rating of 3.9 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hanover Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

993 reviews
2.0
Feb 26, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits (Health Insurance & 401k) were good and affordable

Cons

Toxic wave of new managers will work you into the ground and offer little support. There is little to no room for advancement unless you want to be there for 10 years. Pay is laughable and you will struggle to get by.

2.0
Jul 29, 2021

Hindsight is 20/20

Recommend
CEO approval
Business Outlook

Pros

Ability to work remotely in most cases.

Cons

Poor work/life balance. Lack of diversity in Howell office despite the posts you see on social media. Compensation is extremely poor compared to competitors when you take bonuses and the cost of benefits into account. Employee turnover is very high in underwriting, and no one seems to grasp that it’s an actual issue (and the resulting poor service is a major frustration for agencies). Little to no yearly raises depending on business unit. Hanover will burn you out quickly, and many employees stay because they think it’s the job that is stressful. It’s not until you leave and go elsewhere that you realize it doesn’t have to be that way. I gained a lot of knowledge and experience working for Hanover, and I’m grateful for that, but leaving was the best decision I ever made.

1.0
Sep 13, 2017

Company in trouble

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to work. Not true any more.

Cons

Company culture and employee morale are diminishing quickly. Very poor leadership. Most of us are looking for jobs.

Viewing 16 - 18 of 993 Reviews

Glassdoor has 1,105 The Hanover Insurance Group reviews submitted anonymously by The Hanover Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if The Hanover Insurance Group is right for you.