Is The Hartford a good company to work for?

The Hartford has an overall rating of 3.8 out of 5, based on over 4,456 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 72% of employees would recommend working at The Hartford to a friend and 69% have a positive outlook for the business. The best reviews about The Hartford have been left by employees working as Intern , Senior Data Engineer and Data Engineer .

Does The Hartford pay their employees well?

According to anonymously submitted Glassdoor reviews, The Hartford employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at The Hartford. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at The Hartford?

72% of The Hartford employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Hartford 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at The Hartford?

Customer Service Representative (160) , Underwriter (130) , Claims Adjuster (124) , Director (74) , Ability Analyst (55) , Sales Associate (49) , Customer Service Representative (CSR) (40) , Account Manager (39) , Claims Representative (39) , Senior Underwriter (38) , Analyst (36) , Manager (35) , Customer Care Representative (31) , Team Leader (31) , Business Analyst (30)

What are the pros of working at The Hartford according to real employee reviews?

"Great benefits and very flexible with my schedule" ((in 444 reviews)); "It's a shame this place hires such great people because no one is appreciated." ((in 263 reviews)); "You have a lot more flexibility than most places so work life balance is great." ((in 233 reviews)); "They are flexible and the pay is good" ((in 220 reviews)); "Overall some of the finest people I've worked with and a great culture" ((in 183 reviews))

What are the cons of working at The Hartford according to real employee reviews?

"Training for positions is poor." ((in 87 reviews)); "To much emphasis on college degrees in IT area where most managers have degree in non" ((in 80 reviews)); "It seems upper management has been under pressure to reduce staff and do more with less." ((in 34 reviews)); "Way too much favoritism resulting in advancement of the lazy/underserving." ((in 31 reviews)); "The frustration is multiplied when the metrics program/system malfunctions regularly and misrepresents how much work you are doing." ((in 25 reviews))

What are employees saying about The Hartford layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Hartford layoffs and their outlook for job security at The Hartford in 2026.

What are the top reviewed The Hartford locations?

Hartford , Charlotte , Windsor , San Antonio , Lake Mary , New York , Phoenix , Scottsdale , Aurora , Chicago , Allentown , Oklahoma City , Indianapolis , Simsbury , Bloomington , Los Angeles , Syracuse , Minneapolis , Alpharetta , New Hartford , Santee , Atlanta , Houston , Boston , Clinton , San Diego , Orlando , Woodbury , Plantation , Southington

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The Hartford

The Hartford reviews

3.8

72% would recommend to a friend

(4,270 total reviews)

Christopher Swift

80% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.8

Career opportunities

3.5

Senior management

The Hartford has an employee rating of 3.8 out of 5 stars, based on 4,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hartford employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

May 7, 2010

Good place to work

Actuarial analyst

Recommend

CEO approval

Business Outlook

Pros

The Hartford is very supportive of its actuarial students. The rotational program is what you can make of it. The opportunities to grow and understand the industry are certainly there.

Cons

Advancement for actuarial students comes from passing exams. It sometimes seems that this emphasis on exams is used as cover to brush off work.

3.0

May 5, 2010

The good, the bad and the ugly

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay for performance, for the most part. Raises are generous WHEN the company is not struggling. After they received TARP monies, which helped them make it through a tough time, you didn't see people losing their jobs unless they were not performing.

Cons

Mid level management is not involved at all with the front line employees. They do not appreciate the work that is done. Hartford also seems to have their own clique in place of people who will be promoted and if you do not fit that mold (aka company cheerleader) you will NOT be promoted, no matter how qualified you are for the position. Senior management is invisible. I think I saw the call center manager maybe four times in all the time I worked there (which was more than a year).

3.0

Apr 9, 2010

Mixed experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits were excellent, especially for educational opportunities. Working experiences between departments was positive and motivating. Most employees are truly competent, care about colleagues and customers, and readily share their knowledge with others. There are many unsung heroes in field and home offices.

Cons

HR recruiting is notoriously slow and has become even slower to respond to candidates; they should remember that they are a first reflection of corporate culture. Employee complaints re: first-line managers are brushed away or turned back on staff; best option is to leave if manager becomes unmanageable, as transfers have been blocked. Celebrate differences in communications and work styles rather than seeking to hire and shape teams to suit manager predilections.

Viewing 4204 - 4206 of 4,270 Reviews

Jobs at The Hartford

Employment Practices Liability Claims Analyst