Is The Hartford a good company to work for?

The Hartford has an overall rating of 3.8 out of 5, based on over 4,454 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 71% of employees would recommend working at The Hartford to a friend and 70% have a positive outlook for the business. The best reviews about The Hartford have been left by employees working as Intern , Senior Data Engineer and Data Engineer .

Does The Hartford pay their employees well?

According to anonymously submitted Glassdoor reviews, The Hartford employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at The Hartford. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at The Hartford?

71% of The Hartford employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Hartford 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at The Hartford?

Customer Service Representative (160) , Underwriter (130) , Claims Adjuster (124) , Director (74) , Ability Analyst (55) , Sales Associate (49) , Customer Service Representative (CSR) (40) , Account Manager (39) , Claims Representative (39) , Senior Underwriter (38) , Analyst (36) , Manager (35) , Customer Care Representative (31) , Team Leader (31) , Business Analyst (30)

What are the pros of working at The Hartford according to real employee reviews?

"Great benefits and very flexible with my schedule" ((in 435 reviews)); "It's a shame this place hires such great people because no one is appreciated." ((in 257 reviews)); "You have a lot more flexibility than most places so work life balance is great." ((in 234 reviews)); "They are flexible and the pay is good" ((in 230 reviews)); "Overall some of the finest people I've worked with and a great culture" ((in 189 reviews))

What are the cons of working at The Hartford according to real employee reviews?

"Training for positions is poor." ((in 89 reviews)); "To much emphasis on college degrees in IT area where most managers have degree in non" ((in 78 reviews)); "It seems upper management has been under pressure to reduce staff and do more with less." ((in 34 reviews)); "Way too much favoritism resulting in advancement of the lazy/underserving." ((in 32 reviews)); "Very heavy work load sometimes hard to manage" ((in 27 reviews))

What are employees saying about The Hartford layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Hartford layoffs and their outlook for job security at The Hartford in 2026.

What are the top reviewed The Hartford locations?

Hartford , Charlotte , Windsor , San Antonio , Lake Mary , New York , Phoenix , Scottsdale , Aurora , Chicago , Allentown , Oklahoma City , Indianapolis , Simsbury , Bloomington , Los Angeles , Syracuse , Minneapolis , Alpharetta , New Hartford , Santee , Atlanta , Houston , Boston , Clinton , San Diego , Orlando , Woodbury , Plantation , Southington

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The Hartford

The Hartford reviews

3.8

71% would recommend to a friend

(4,268 total reviews)

Christopher Swift

80% approve of CEO

70% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.8

Career opportunities

3.5

Senior management

The Hartford has an employee rating of 3.8 out of 5 stars, based on 4,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hartford employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Dec 6, 2009

Mediocre

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work environment (laidback and friendly culture), nice people, great work/life balance, benefits/package was good

Cons

Upper management known to talk down to employees often; high turnover rate; work can get monotonous

4.0

Nov 21, 2009

"Able to stand up to competitors in rough economic times."

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

-Effortless job security -Employee diversity -Relaxed environment -Flexible/set scheduling -Easy overtime opportunity and food provided during severe seasons. -Immediate benefits and sustainable wages -Clear job direction A good place to relax and provide assistance to customers reporting accidents. Not much is expected or demanded beyond the necessity of the job. All middle-management take time to educate in their response to questions, there is no feeling of agitation, haughtiness or condiscendence. Systems, equipment and facilities are above par but not elite. Breaks/lunches are honored and proper recognition is given, as casual as it may seem. There is rarely any micro-managing. Opportunity is definitely here to advance and improve professional resume.

Cons

Middle-management aside, communication from upper management can be improved with a different outlook on their employees. The "just do your job" mentality is discouraging, albeit expected in a lower level corporate environment. If you observe closely enough, nepotism still lurks around from time to time, especially when it comes to promoting from oustide the company or just mere casual conversation. Doesn't make sense when the talent is 'right under their nose'. No cafeteria, onsite fitness center or other recreational facilities as these give competitors bragging rights.

3.0

Nov 14, 2009

okc

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the people that work at this call center are very nice and seem to usually have a smile on their face

Cons

need to have better schedule options, to be off on sunday, then one other day off during the week, aka split days off, sucks the big one

Viewing 4222 - 4224 of 4,268 Reviews

Jobs at The Hartford

Customer Care Representative

General Adjuster / Associate General Adjuster

Customer Care Representative

Investment Data Analyst

Legal Support Data Specialist