The Hartford reviews

3.8

71% would recommend to a friend

(4,268 total reviews)
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Christopher Swift

80% approve of CEO

70% positive business outlook

The Hartford has an employee rating of 3.8 out of 5 stars, based on 4,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hartford employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jul 24, 2016
Recommend
CEO approval
Business Outlook

Pros

I gained enough experience to leave and find employment that is less stressful.

Cons

So many negatives.... I do very little reviews but if you have a job offer somewhere else. TAKE THAT.!! If you have a decent job and you are considering this job. STAY where you are. I would not advise anyone to come work here unless you have no other options. There is NO work/life balance- none. This is not a job the promotes a sense of accomplishment, There is no end to the work... you could work and work and work and there will still be more work. 55+ hours per week and there would still be more work. Management is out of touch with what they think it takes to work a claim, so they add to the work with an increase to work and call it a solution. You are a number here. You fill a seat to do a job and they have no problems giving someone else your seat- so you either get it quickly or you will be told that you will be fired. But there is a lack of adequate training, your job entails reviewing medical records. even with no back ground in any medical field and this a MAJOR part of the job atleast 60%. So if you don't know then you have to get a another party (a nurse) to conduct a review. Its real circular and time consuming. When it seems it would just make sense to have a nurse review the medical in the beginning. But nothing that actually makes sense gets done. You are on the phone all day long so its like you do the job of working in as a customer service rep along with being an analyst. .. I could go on and on but ultimately - It takes an extremely special person to do this job. I have seen people cry at work all the time, from work stress and unrealistic goals. If someone would have told me when I got this job how unhappy I would be. I would have stayed where I was.... Because I left a job to come here thinking it would be a better opportunity and I was better off where I was at.

1.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Attorneys work from home which is a huge plus. Hartford offers a lot of PTO time

Cons

Where to even begin .... Micromanaged all day every day Nothing is ever good enough Company cars and cell phones taken away Ridiculous case load Terrible manager that blames and belittles you yet preaches "behavior" No opportunity to move to another job

1.0
Jan 11, 2016

Claims

Recommend
CEO approval
Business Outlook

Pros

Benefits and PTO time, however that is being changed constantly.

Cons

You cannot speak up and be honest about the management. Numerous surveys go out which reflect poor management, yet nothing is ever done but have more meetings and more surveys Too many people doing quality scores and managers who have a common goal of moving up the ladder and working on their green belts/DNA projects instead of helping their staff and answering questions. Very poor IT department, no one knows what the other person is doing. Total trainwreck in claims..maybe better in other departments.

Viewing 115 - 117 of 4,268 Reviews

Glassdoor has 4,454 The Hartford reviews submitted anonymously by The Hartford employees. Read employee reviews and ratings on Glassdoor to decide if The Hartford is right for you.