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The Jackson Laboratory

Engaged Employer

The Jackson Laboratory reviews

3.1

38% would recommend to a friend

(450 total reviews)
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Lon Cardon

33% approve of CEO

30% positive business outlook

The Jackson Laboratory has an employee rating of 3.1 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Jackson Laboratory employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

450 reviews
2.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits are decent

Cons

Long commutes with tight time accountability due to newer rules. No more leniency for weather or traffic related tardiness that is common in Maine. Constantly changing rules and expectations are making the job impossible. Failure to meet new expectations lead to no finishes or raises or tuition reimbursement. Forced overtime in Ellsworth location with so.e employees being sent from Bar Harbor to cover. Seems like a sinking ship and I would not recommend anyone I liked for a job here.

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The Jackson Laboratory Response
4w
Thank you for your feedback and for your many years of dedication to JAX. Feedback like yours is important as we continue working to improve the employee experience. Thank you for sharing your perspective. If you have specific concerns or would like to discuss further, please feel free to reach out to us directly by contacting our HR office or submitting a Workday Help case.
4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company and team is good

Cons

None at the moment, but not sure future

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The Jackson Laboratory Response
1mo
Thank you for sharing your experience and for being part of the JAX team for over three years. We’re glad to hear you’ve had a positive experience with both the organization and your colleagues. We are always working to improve and appreciate your feedback and contributions!
2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the projects represent truly frontier science, and the promise of contributing to such innovative research is highly alluring. Additionally, the benefits package is strong, featuring a competitive 403(b) match along with generous allocations for PTO and sick leave.

Cons

While the pay is sufficient, it lags behind industry standards. Despite its non-academic setting, a massive portion of the operational focus revolves around securing grants, bringing all the administrative friction that entails. ​My primary concern stems from the workplace culture at the regional site level. In my view, structural dynamics—including the vulnerability of staff on visa sponsorships—can incentivize an environment of appeasing faculty rather than fostering open, objective scientific debate. On multiple occasions, I felt that my professional input and technical feedback regarding operational protocols were not given serious consideration. This ultimately manifested as failing instrumentation and costly repeats of experiments. These systemic roadblocks limited my scientific output and stifled my professional growth, making the environment poor for long-term career advancement. Expected to contribute to or write multiple papers a year with team members who were unwilling to collaborate or be responsible for their low quality work. It feels like a roll of the dice whether you land in a highly collaborative lab group or a deeply frustrating one. I was consistently working harder and longer than similarly ranked lab members but receiving little to no appreciation, pay, or credit for this effort. This was one element of many in a work culture plagued by favoritism and personal comments that ultimately drove me to leave for a more supportive workplace. While my experience was mainly due to a single PI who is a known problem at JAX, yet still employed, it was not isolated to just them.

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The Jackson Laboratory Response
1mo
Thank you for sharing your experience with us. We are committed to fostering an environment where employees feel supported, valued, and able to contribute openly and we’re sorry to learn that your experience did not meet expectations. We recognize that experiences can vary and are continuously working to strengthen consistency, accountability, and an inclusive workplace culture across the organization. We appreciate your feedback and wish you the best in your future endeavors.
Viewing 4 - 6 of 450 Reviews

Glassdoor has 507 The Jackson Laboratory reviews submitted anonymously by The Jackson Laboratory employees. Read employee reviews and ratings on Glassdoor to decide if The Jackson Laboratory is right for you.