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The Jackson Laboratory

Engaged Employer

The Jackson Laboratory reviews

3.1

38% would recommend to a friend

(450 total reviews)
avatar

Lon Cardon

33% approve of CEO

30% positive business outlook

The Jackson Laboratory has an employee rating of 3.1 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Jackson Laboratory employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

450 reviews
2.0
Mar 22, 2026

Lack of communication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salary, great team, impressive work being done there

Cons

Total lack of communication, including from CEO/leadership, heads of departments, and between departments.

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The Jackson Laboratory Response
3mo
Thank you for taking the time to share your feedback and for highlighting the positive aspects of your experience. We recognize the importance of effective communication and appreciate you sharing your perspective. Feedback like this is valuable as we continue to reflect and improve. We wish you continued success.
2.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Research and development, the benefits, and work schedule

Cons

Upper management makes poor decisions regarding staffing shortages. New leadership cares only about their image and not the employee’s needs, telling employees with genuine concerns to, “find another job” (looking at you Mitch). Constantly changing the rules regarding PTO and sick time.

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The Jackson Laboratory Response
2mo
Thank you for taking the time to share your feedback and for acknowledging the meaningful work, benefits, and flexibility offered at The Jackson Laboratory. We recognize that organizational change and decision‑making can be challenging, and we appreciate hearing perspectives from former employees. Feedback—both positive and critical—helps inform reflection and continuous improvement. We appreciate your contributions during your time at the Lab and wish you the best in your future endeavors.
2.0
Feb 25, 2026

Unreliable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people and fair wage

Cons

Complete disregard from upper management

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The Jackson Laboratory Response
4mo
Thank you for sharing your feedback. We're genuinely sorry to hear that your experience with our organization did not meet your expectations. We recognize the importance of hearing a range of perspectives, including those that are critical. We also take concerns about management practices seriously and continue to focus on maintaining a professional and inclusive workplace. We wish you the best in your future endeavors.
Viewing 10 - 12 of 450 Reviews

Glassdoor has 507 The Jackson Laboratory reviews submitted anonymously by The Jackson Laboratory employees. Read employee reviews and ratings on Glassdoor to decide if The Jackson Laboratory is right for you.