The Menta Education Group reviews

Response from The Menta Education Group Thank you for taking the time to share your detailed feedback. We are glad to hear you appreciated the flexibility and independence in the role, but we are deeply concerned about the challenges you described at our Plainfield location. Educational and Therapeutic Support: We are committed to ensuring that our programs remain structured and therapeutic. While experiences may vary by campus, it is never our intention for students to spend extended time without meaningful academic or social-emotional engagement. Leadership is actively reviewing programming and supports to make sure students are receiving instruction and guidance that prepares them for long-term success. Safety and Staffing: Student and staff safety is our highest priority. We know that under-staffed environments put strain on everyone, and we are continuing to recruit, train, and retain strong team members. We also provide ongoing crisis-prevention training so staff feel equipped to manage challenging behaviors safely. Fairness and Staff Support: We hear your concerns regarding favoritism, break schedules, and workload distribution. We are committed to reviewing practices to ensure equitable support and respect for all staff members. Professional Standards and Transparency: We expect all staff to model professionalism and actively support students. We also recognize the importance of pay transparency and continued professional development, and these remain areas of focus for our leadership teams. Your input highlights areas where we must improve. While we regret that your experience led you to leave, we take this feedback seriously and will continue working to create safer, more supportive environments for both students and staff.

Thank you for sharing your perspective. We do want to clarify a few points for accuracy. All applicants are made aware during the interview process that we are an alternative school setting. We are very transparent about who we serve and the supports in place, and each candidate is provided with both scenarios and a full tour to engage with our students before making a decision. This ensures that staff who join us know what the role entails and feel prepared and supported from the start. In terms of safety, while challenges can arise in any school serving students with unique needs, we have strong protocols and proactive strategies to maintain a safe and supportive environment. For example, while fire alarms were sometimes misused during the 2023–24 school year, new procedures put in place for 2024–25 have been highly effective in preventing this behavior. We are proud of our 97% staff retention rate going into the 2025–26 school year and the continued growth in both staff and student enrollment. This reflects the trust families and employees place in our mission. We remain committed to fostering a structured, safe, and compassionate environment where students and staff can thrive. If you would like to share additional feedback or discuss your experience further, please contact Andy Tretow at andy.tretow@menta.com. We welcome the opportunity to connect directly if you have any further concerns.